Privacy Policy
Last Updated: August 17, 2026
Welcome to Dive Puerto Galera (“Dive Puerto Galera,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you provide when visiting DivePuertoGalera.com, making an inquiry, requesting a quotation, or arranging diving, travel, accommodation, transportation, or other tourism-related services through us.
This Privacy Policy explains what information we may collect, why we collect it, how it may be used, and the choices you have regarding your personal information.
1. Information We May Collect
Depending on how you use our website or services, we may collect information such as:
- Your name
- Email address
- Telephone or mobile number
- Facebook or Messenger contact information when you communicate with us through those services
- Travel dates and travel arrangements
- Number of guests or divers
- Accommodation and transportation requirements
- Diving experience and certification information
- Dive course or dive package preferences
- Information voluntarily submitted through our contact, inquiry, booking, or quotation forms
For certain diving activities, operators may require additional information such as age, diving certification, emergency contact information, medical declarations, or other information necessary to determine eligibility to participate safely in a diving activity.
2. How We Collect Information
We may receive personal information when you:
- Submit an inquiry or booking form on DivePuertoGalera.com
- Request information about dive packages, courses, accommodation, transportation, or tours
- Contact us through email, telephone, text message, Facebook, or Messenger
- Request a quotation or reservation
- Communicate with us before, during, or after your trip
Our website may also automatically collect limited technical information such as your browser type, device type, IP address, referring website, pages visited, and general website usage information.
3. How We Use Your Information
Information collected through this website may be used to:
- Respond to your inquiries
- Prepare quotations and travel proposals
- Process or coordinate reservations and booking requests
- Arrange diving activities, dive courses, transportation, accommodation, tours, and related services
- Communicate important information regarding your booking or travel arrangements
- Coordinate with dive centers, resorts, transport operators, tour providers, and other service providers involved in your requested arrangements
- Improve our website, services, and customer experience
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without an appropriate legal basis or your consent where required.
4. Dive Bookings and Third-Party Service Providers
DivePuertoGalera.com provides information and may assist visitors in arranging diving and tourism-related services in Puerto Galera.
Some services displayed, recommended, or arranged through this website may be provided by independent third parties, including dive centers, dive instructors, resorts, hotels, ferry companies, transport operators, tour providers, and other tourism businesses.
When necessary to fulfill your request or reservation, we may provide relevant booking information to the service provider responsible for delivering the requested service.
These independent service providers may have their own privacy policies and data-handling practices. We encourage you to review their policies when providing personal information directly to them.
5. Payment Information
If payment is required for a booking or reservation, payment may be processed through a bank, electronic payment service, payment gateway, or other third-party payment provider.
DivePuertoGalera.com does not intentionally store complete credit card or debit card information on this website unless specifically stated at the time of payment.
Payment providers may collect and process information according to their own privacy policies, security procedures, and terms of service.
6. Cookies and Website Technologies
DivePuertoGalera.com may use cookies and similar technologies to help the website function correctly, remember preferences, understand website traffic, improve performance, and enhance the visitor experience.
Third-party services used by the website, such as analytics, embedded content, maps, social-media features, security tools, or other WordPress services and plugins, may also place cookies or collect technical information.
You can usually control or delete cookies through your web browser settings. Disabling certain cookies may affect some website features.
7. Analytics
We may use website analytics services to understand how visitors find and use DivePuertoGalera.com. Analytics information may include pages visited, approximate geographic location, device and browser information, referral sources, and general interaction with the website.
We use this information primarily to understand website performance and improve our content and services.
8. Social Media and External Links
Our website may contain links to Facebook, Messenger, dive operators, resorts, transportation providers, tourism websites, and other third-party websites or services.
Once you leave DivePuertoGalera.com or interact directly with a third-party service, that organization's privacy policy and terms may apply.
We are not responsible for the privacy practices or content of independent third-party websites.
9. How We Protect Your Information
We take reasonable administrative and technical measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
However, no website, email system, electronic communication, or internet transmission can be guaranteed to be completely secure. You should therefore exercise reasonable care when sending sensitive information electronically.
10. Data Retention
We retain personal information only for as long as reasonably necessary to respond to inquiries, complete requested services, maintain appropriate business and transaction records, resolve disputes, and comply with applicable legal, accounting, or regulatory requirements.
Information that is no longer reasonably required may be deleted, anonymized, or securely disposed of, subject to applicable retention requirements.
11. Your Privacy Rights
Subject to applicable law, you may have the right to request access to personal information we hold about you and to request correction, updating, deletion, or restriction of certain personal information.
You may also withdraw consent for certain processing activities where processing is based on consent, subject to legal and contractual limitations.
To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before processing certain requests.
12. Philippine Data Privacy
We endeavor to handle personal information in accordance with applicable Philippine privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its applicable implementing rules and regulations.
Individuals may also contact the National Privacy Commission of the Philippines regarding their rights under Philippine data privacy law.
13. Children's Privacy
Our website is not intended to knowingly collect personal information directly from young children without the involvement of a parent or legal guardian where such involvement or consent is required.
For diving activities involving minors, additional requirements, parental or guardian consent, and restrictions may apply depending on the dive operator, certification organization, course, and activity.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, technology, or applicable laws.
When this policy is updated, the revised version will be posted on this page and the “Last Updated” date may be changed accordingly.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact:
Dive Puerto Galera
Puerto Galera, Oriental Mindoro
Philippines
Email: puertogaleraoffice@gmail.com
Call or Text: 0962 715 4368 / 0949 618 1814
Website: DivePuertoGalera.com
By using DivePuertoGalera.com and voluntarily submitting information through the website, you acknowledge that you have read this Privacy Policy.